Sensitive vs Allergic Lash Clients — What Lash Techs Must Know

And why "cosmetic grade" isn't a trend — it's protection.

Sensitive Clients (Irritation, Not Allergy)

A sensitive client may feel discomfort — but it’s not a true allergic reaction.

Signs:

Stinging or watery eyes during application

Slight redness that fades within hours

No long-lasting itching or swelling

Often triggered by fumes, eye not fully closed, or poor ventilation

Cosmetic grade products help by reducing unnecessary additives, ensuring high purity, and using safer stabilisers.

Allergic Clients (Immune Reaction)

This is not about sensitivity — it’s the body treating an ingredient as a threat.

Signs:

Swollen, itchy, red eyelids — especially top lids

Reaction appears 12–48 hours after application

Gets worse with repeated exposure

It’s commonly blamed on cyanoacrylate, but that’s not the only trigger.

Many lower-quality lash adhesives (especially non–cosmetic grade) contain potential allergens, such as:

Hydroquinone (used as a stabiliser/preservative)

Polyisocyanate (a hardener found in industrial-grade glues)

N-Methylpyrrolidone (NMP) (a solvent linked to irritation and reproductive harm)

Phthalic Anhydride (a known sensitiser and respiratory irritant)

The Truth About “Hypoallergenic” Lash Glues

There is no such thing as truly hypoallergenic lash glue.

All lash adhesives rely on cyanoacrylate — which is a known allergen in some cases. 

And even “sensitive” formulas may still contain harsh chemicals if they are not cosmetic grade.

Why cosmetic grade matters:

Using cosmetic grade lash adhesives means using glues that are:

Made for skin and eye-area use

Free from industrial-level stabilisers

Transparent about ingredients

Held to higher safety standards

Bottom Line for Lash Techs:

Don't promise “hypoallergenic” results

Always patch test sensitive clients

Stick to cosmetic grade, or you're risking your client’s health (and your reputation)

louise johnson